The room was clean, but the curtains were very dirty and needed proper cleaning.The room should have an electric bed warmer to make guests more comfortable. The service was excellent. The food was simple, fresh, and tasted just like home-cooked meals. Everything was very good, and the breakfast was especially delicious. We had a wonderful experience.

We stayed at Indus Mount Royale Hotel for one night in Rooms 301 and 401, and unfortunately, our experience was extremely disappointing.The most serious issue was that Room 401 had no water supply throughout the entire night. My sister had fallen ill and was unable to use the washroom properly because of this. Water and electricity are basic necessities that every guest should be provided with. The dining experience was equally frustrating. At dinner, we ordered boiled eggs, but the eggs were so poorly prepared that the shells could not be peeled properly. Although the staff offered a replacement, we were made to wait nearly 20 minutes for a single egg. At breakfast, we requested black tea and again faced unnecessary delays. To make matters worse, all food items served were cold.The staff were polite ,good behavior alone cannot compensate for the lack of basic amenities and poor service. Charging full rates while failing to provide essential facilities is unacceptable. Based on our experience, we would not recommend this hotel to others.

We have stayed in this hotel for 3 nights and booked one mountain view premium luxury and one luxury room. Pros: I would say the hotel location and service is top notch stuffs are very cooperative and helpful. Specially front desk associate Samik Palodhy and support stuff Sudhanshu are very helpful. Initially we faced some difficulties with luxury room as the room was not so good with celling leakage and damp. Later after requesting they switched to a better room. So overall 5 star for service. Cons: hotel need more maintenance and cleaning on the common area. And need more development on damping proof. Overall stay is satisfactory and will recommend again.

The hotel is 3 star but in reality the hotel can’t be 0 star also It was so bad that hotel staff was drunk each and every time and there were continuously smoking. The rooms were very small that only 2 per people can barely adjust, 2 people can’t leave their cormfatable enough. The big room were also small and the sofa cum bed was broken we can’t also even sit on it. The resto of that hotel was so bad that it served cold and cheap food. Each floor was having dust and they were not cleaning it. The lift was so small that only 2 people can’t adjust in it. And the washroom was having rotten fish smell. The blankets, bedsheets and the floor carpet were so dirty and not washed from months. I say to everyone dont ever stay there.