1. Very good location 2. Price is high 3. There was power outage and hotel were unable to provide any power to the residents. It was a complete disaster and hotel authority was blaming town 4. Breakfast was available however limited due to power outage 5. Washroom was clean 6. Room and linen were clean

I stayed at The Concord Hotel, Kohima for 3 days and 2 nights, and my experience was excellent. The manager was extremely kind, polite, and helpful. He even assisted me in booking a taxi late at night so I could catch my train from Dimapur, which I truly appreciate. The staff is courteous and supportive, the service is great, and the food is affordable and tasty. Overall, it felt comfortable and safe throughout my stay. Highly recommended for anyone visiting Kohima. Great hospitality and value for money!

The hotel is in the heart of the Kohima town. The rooms are clean and tidy. The staff are courteous and helpful. Shops and market and war cemetry are nearby. Agoda and Booking .com did not show this hotel for strange reasons. This was recommended by a local person who was travelling with me from Lumding to Dimapur. Highly recommended.

Worst customer service experience... I wasn't well and I asked for lime water with ginger and honey... But even after 45 minutes, they couldn't process the order... I had to cancel it and have lime water from outside. The egg noodles was half cooked despite of repeated order after the complain. The only saving grace was the naga fish curry prepared. Rooms are clean and reasonable but if you are expecting a good service with good quality food... This is the last place you wanna visit for your foods and service.