About This Hotel
Down-to-earth rooms in an unassuming property with a lobby bar, a rooftop restaurant & Wi-Fi.
Contact & Location
Guest Reviews
I would say the hotel ambience was good, but the stay bathroom faucet was not working properly with leakage. I had to remind the receptionist a couple of times, but no action was taken at the time. Hence, they were ignorant, and I am quite disappointed with their service for failing to fulfil basic needs and not being responsive. Also, there were some dirty patches in the bathroom, which was untidy. Therefore, I will not recommend this room to anyone, which was alloted to us. Overall, I feel our stay was not worth a 3-star hotel and left me disappointed.
The room was decent, and they also provided an extra mattress, which was helpful. The only issue was that the AC is centrally controlled, so there were some cooling problems. The washroom was also not as clean as expected. However, overall, the stay was comfortable, and our experience was satisfactory.
Very close to railway station but very old property with people thinking of 1940s. Simple example this hotel doesn't have restaurant but when you order or bring food they will say we donot have simple plates or tissues because we don't have restuarant. You please should not expect any service. Most important the way they speak is really unacceptable. When confronted they said we speak in this way only even to their own bosses. "This is Madurai way" As per me madurai is rich in all cultural heritage and basis decency. We stayed for hardly 10 hours so no issues. Not worthy specially for using their lacuna as their strength by speaking in un ruly manner. No foreign tourists and no family tourists please... This place is really ok for stags... After they drinking anything is possible here. Specially the front office said they have outsourced bar and even one small plate is not possible. Please our experience with an 8 year daughter was not appreciable. Rest you are more than welcome to take your call before booking this hotel. As a father of 8 my statement is must avoid for both foreign and family tourists...
I visited this hotel a few weeks ago with my family. It’s a basic hotel, suitable for a one- to two-night stay while visiting Madurai. The location is excellent, being close to the railway station, and autos are always available right opposite the hotel. The room size is decent, and both hot and cold water are available in the bathroom. The AC worked properly during our stay. The reception staff were very polite and cooperative, which made the experience better.
I had a very disappointing and frustrating experience during my recent stay near Meenakshi Amman Temple with my family. We had booked a room for one night and paid the full amount in advance before check-in at 4:00 PM. However, when we entered the room, the condition was completely unacceptable. There was no proper lighting, making the room very dark, and there was a strong unpleasant odor similar to alcohol. The beds were in a very poor and unhygienic condition. The washroom situation was even worse — there was no water at all, and the flush was not working. This level of negligence is shocking, especially for a place where families stay during a holy visit. Despite all these issues, we proceeded with our temple visit and returned around 7:30 PM, after which we decided to check out immediately. When we informed the hotel staff about our checkout and the problems we faced, they showed no concern at all. They casually asked us to return the key at the reception without even acknowledging our complaints or offering an apology. This careless and indifferent attitude towards customers is completely unacceptable. What should have been a peaceful spiritual visit turned into a very unpleasant experience for my family. I strongly do not recommend this place to anyone, especially families expecting basic cleanliness, proper facilities, and respectful service.