My husband and I checked in around midnight after our bus arrived late. Unfortunately, our experience was very disappointing. The receptionist was rude and charged us extra. The room had a bad odor and was not worth the price at all. I genuinely don't understand how this hotel has received such high ratings.

Location is good.But the room that was provided was really bad. Ac not working, fan not spinning beyond a certain speed. And a lot of mosquitoes. Most disappointing fact was the hotel manager was just keen on getting the 5 star reviews through MMT and didnt even ask my consent properly. Pathetic.

Good staying experience. Supportive staff. Good food.

would suggest the hotel management work on improving their professionalism and communication. The pricing was not transparent during booking, and later there were unexpected changes that were not clearly explained. What made the experience worse was the repeated phone calls asking about payment. The tone and frequency of these calls made it feel like I was being treated as if I wouldn’t pay, which was quite disrespectful. A hotel should provide clear information about pricing and policies before the booking is confirmed and should communicate with guests in a professional manner. I would suggest go to balaji hotel instead this one.