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About This Hotel

The Loft - Executive Inn is located near Shillong. Rated 3.9 from 767 Google reviews.

Contact & Location

📏 0.5 km from Shillong

Guest Reviews

3.9 (767 reviews on Google)
Sahil Ali

This was one of the worst experiences we have ever had with a homestay. I requested an early check-in, but instead of handling the situation politely or offering any solution, the staff behaved rudely and unprofessionally. Their attitude towards guests was completely unacceptable. Because of the way I was treated, I decided not to stay at the property at all. I had no choice but to arrange another place to stay at the last minute, which caused me unnecessary stress, inconvenience, and additional expenses. To make matters worse, I am still waiting for a refund of ₹9,329, even though I never stayed at the property or used any of their services. Despite repeated follow-ups, my refund has still not been processed, and I have received no satisfactory resolution. A business should value its customers and handle issues respectfully and fairly. Unfortunately, this homestay failed on both counts. Based on my experience, I cannot recommend this property to anyone. I hope the management takes responsibility, processes my pending refund immediately, and improves its customer service so that other guests do not have to go through the same experience.

Iqbal Laskar

!WORST HOMESTAY IN ENTIRE MEGHALAYA! Extremely disappointing experience. I requested an early check-in, but the staff refused without being helpful or offering any alternative. The staff also behaved rudely and unprofessionally, which made me feel unwelcome. Because of the way I was treated, I decided not to stay at the property and had to find another accommodation at the last minute, causing unnecessary inconvenience and stress. What is even more disappointing is that I am still waiting for a refund of ₹9,329, even though I never stayed at the property. I hope they resolve this issue promptly and improve the way they treat their guests. I would not recommend this homestay based on my experience.

Siri Sridhar
⭐⭐⭐

This is very small Hotel with clean and neat rooms. Breakfast buffet contains only bread, eggs, sauted veggies, poha, puri, potato curry. Service is little slow but good. This hotel does not offer lift service to the guests. This hotel collected high price due to holiday season but not worth enough.

Suchita Patel
⭐⭐⭐

Stayed here with friends and took two rooms. Overall, the rooms were decent in size and comfort. We had one Superior room, which was good, and one Deluxe room—while the room itself was nice, it was located outside near a public washroom, which wasn’t ideal. The location is slightly outside the main Shillong city area, but honestly that worked in our favor. Staying inside the city can get quite chaotic, so this felt like a better, more peaceful choice. Breakfast was simple—fruits and bread, along with hot puri-aloo and omelette on request. They also had poha, though it wasn’t great. Nothing fancy, but it serves the purpose for a short stay.

Srimanti Dutta
⭐⭐⭐⭐⭐

We booked a 2-night, 1-day stay at The Loft Hotel and had a really pleasant experience. The rooms are very spacious, well-maintained, and give a premium feel. The bathroom was extremely clean and looked quite luxurious. We also loved the balcony—it added a nice touch to the overall stay. The staff were polite, friendly, and always ready to help, which made our stay even more comfortable. The hotel offers many facilities, and the complimentary breakfast was good with decent options. Overall, it was a comfortable and satisfying stay. Would definitely recommend this hotel to others!